Privacy Policy

Privacy Policy

Introduction

At https://teravalis.pobb.net (henceforth referred to as Teravalis, "the Company," or "we"), we prioritize the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil's Lei Geral de Proteção de Dados (LGPD)
  • California's Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado's Privacy Act (CPA), Colorado, USA
  • Utah's Consumer Sales Privacy Act (UCPA), Utah, USA
  • Connecticut's Customer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia's Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa's Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of the Teravalis website (https://teravalis.pobb.net), including but not limited to our applications, services, and products. It is essential to understand that this privacy policy does not extend to third-party platforms, applications, or services accessed through links on our site. Each of these third-party entities has its own privacy policies governing their data collection and usage practices.

Processing Activities

This policy governs various user interactions:

  • Authorized User Activities: When you use our applications and services as an authorized user.
  • Website Visits: If you visit our websites linked to this Privacy Policy.
  • Communication with Us: Includes receiving newsletters, emails, calls, or text/SMS messages from Teravalis.

Personal Data Collection

We collect a range of personal data categorized as follows:

  1. Account Information: Details required for creating and managing user accounts, such as usernames, email addresses, and passwords.
  2. Payment Information: Data needed to process transactions, including credit/debit card numbers, expiration dates, and payment history.
  3. Financial Information: Personal financial details used for billing and accounting purposes.
  4. Purchase Information: Records of products or services bought from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographical location when you use our location-based services.
  7. Feedback: Comments, suggestions, or reviews you provide to enhance our products and services.
  8. Social Media Information: Personal data we collect from social media platforms when users interact with our content or share it.
  9. Product Information: Details about products you view, search for, or purchase on our site.

We gather this data through direct user input, interactions with our systems, and automated technologies, including cookies and tracking pixels. Additionally, third parties may share personal data with us, respecting their privacy policies.

Cookies

Teravalis uses cookies to enhance your online experience and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and providing basic functionality.
  • Preference Cookies: Remember user preferences and settings to personalize the user experience.
  • Analytics Cookies: Track website usage, gather statistical data, and improve our services.

Users can manage non-essential cookies through our Cookie Manager, giving them control over their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Teravalis employs robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: Engaging trusted third-party service providers ensures data processing complies with our strict security standards.

Children's Privacy

Teravalis does not intentionally collect or store personal data from children under 18 years of age. We encourage parents and guardians to supervise their child's online activities and use parental control tools if needed.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access, rectification, erasure, restriction, and portability of your data.
  • The right to object to or complain about the processing of your data.
  • Non-discrimination in the provision of services based on exercising your privacy rights.

To exercise these rights or seek clarification, please contact our dedicated privacy team via the provided contact details.

Changes to Policy

Teravalis reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website and inform users through relevant channels.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us:

  • Email: [email protected]
  • Address: [Teravalis Privacy Team, [Street Address], [City, State, ZIP Code]]